Shipping policy
At Quedgeley Retail Park, we aim to process and deliver your order as quickly and reliably as possible. Please review the information below for details about our shipping process.
Shipping Availability
We currently offer shipping within the United Kingdom only.
At this time, we do not offer international shipping or deliveries outside the United Kingdom.
Processing Time
Orders are typically processed within 2–3 business days after your order has been successfully placed.
Processing includes order verification, preparing your items, and packaging your order for dispatch.
Please note that orders are processed during business days. Weekends and public holidays may not be included in processing times.
Transit & Delivery Time
Once your order has been processed and dispatched, delivery generally takes approximately 3–5 business days.
Estimated Total Shipping Time
Processing: 2–3 business days
Transit: 3–5 business days
Total estimated delivery time: 5–8 business days
Please note that delivery times are estimates and may occasionally vary due to circumstances outside our control, such as courier delays, severe weather, public holidays, or other unexpected disruptions.
Order Tracking
Once your order has been dispatched, tracking information may be provided where available. You can use the tracking details to follow the progress of your delivery.
If you have not received your order within the estimated delivery timeframe, please contact our customer support team.
Delivery Address
Please make sure your shipping address is accurate and complete when placing your order.
Quedgeley Retail Park is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided at checkout.
Delayed or Missing Orders
If your order has not arrived within the estimated 5–8 business day delivery period, please contact us so we can help you check the status of your order.
Please allow a reasonable additional period for unexpected courier delays before considering an order delayed or missing.
Contact Us
If you have any questions about our shipping policy or your order, please contact us:
Name: Quedgeley Retail Park
Phone number: +447475352330
Email: support@Quedgeleyretailpark.shop
Address: Quedgeley Retail Park, Olympus Park, Quedgeley, Gloucester GL2 4PQ, United Kingdom
We appreciate your business and thank you for choosing Quedgeley Retail Park.